$59.00 USD

Every month

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Terms of Use

Reconnect Performance Upgrade Your Joints Membership


Please read the Terms of Use for the Program carefully and in their entirety before purchasing and using Upgrade your Joints Membership (hereinafter referred to as the “Program”). The Program and its content are owned by Jamie Mraz and Reconnect Performance LLC

  1.  Definitions:


“Company”, “We”, “I”, “Our”, or “Us” means Jamie Mraz and Reconnect Performance LLC


“Participation”, “Participating”, “Using”, or “Use” means reading, implementing, trying, or otherwise engaging in the Program.


“You” “User” or “Your” means the purchaser and person using the Program.


  1. Consent:

By participating in the Program, you implicitly and voluntarily agree to act in accordance with, and abide by, these Terms of Use.



By participating in the Program, you understand that Jamie Mraz is a Physical Therapist, however, is not providing medical care, evaluation, or advice in this program. You are expected to discuss any changes to your health, diet, or exercise regimen with your physician or another medical professional first before trying them.


This Program is for informational and educational purposes only. The information and education provided in this Program is not intended or implied to supplement or replace professional medical treatment, advice, and/or diagnosis.


Although we do our best to make sure all of the Program’s content is up to date and/or accurate, we do not make any representation that all the information is accurate or free of errors at all times. We do not assume any responsibility for accuracy of the Program’s information, or its safety or efficacy as it applies to you. You should review any and all changes to your diet, lifestyle, exercise regimen, or supplement routine with your medical professional.


  1. Assumption of the Risk:

YOU MUST ENSURE YOU ARE PHYSICALLY CLEARED BY YOUR PHYSICIAN TO PARTICIPATE IN THE PROGRAM BEFORE PARTICIPATING. If you have any injuries or limitations, please have them cleared by your physician before attempting to participate in the Program.


By participating in the Program, you are assuming the risk of participating in it and agree to only participate if medically cleared to do so.  We are not responsible or liable for your participation in the Program.


  1. Intellectual Property Ownership:

The Program and its content, including, but not limited to, classes, zoom recordings and printed material are intellectual property owned by Jamie Mraz and Reconnect Performance LLC  Any violations of this term, and all terms contained herein, will be legally pursued to the fullest extent permitted by law.


  1. No Sharing:

You cannot distribute, copy, forward, and/or share the Program or its content with anyone else. Any violations of these Terms of Use will be legally pursued to the fullest extent permitted by law.


You may not share your password or login information with anyone. If you share your password or login with anyone who did not purchase the Program, you will be removed from the Program immediately and no refund will be issued.


  1. No Claims Made Regarding Results:

Any and all current or past-client testimonials, statements, or examples used by us are simply that: examples. They are not guarantees that you will also experience or receive the same results. Each person and his/her circumstances are unique and nothing shall be interpreted as a guarantee that you will experience the same results as another client of ours.


  1. DISCLAIMER - No Warrantees, Guarantees, or Representations Are Being Made:

We do not offer any representations, guarantees, or warranties, of any variety, regarding the Program in any way. The Program is offered “AS IS” and without representations, guarantees, or warranties of any kind, including but not limited to, implied warranties of merchantability and fitness for a particular purpose, neither express nor implied, to the extent permitted by law.  We are not liable for damages of any kind related to your use of the Program.


  1. Your Release of Us, Indemnification, Hold Harmless:

To the fullest extent permitted by law, Reconnect Performance LLC expressly disclaims liability for any direct, indirect, and/or consequential damages suffered by you related to your purchase or use of, or participation in, the Program, its materials, our website, or any other information obtained by you from us. By enrolling in the Program, you hereby agree to this limitation of liability and release Reconnect Performance LLC from any and all claims.


By participating in and/or purchasing the Program, you agree to release, forgive, forever discharge, defend, indemnify, and hold harmless Reconect Performance LLC, our subsidiaries, employees, agents, contractors, subcontractors, shareholders, directors, officers, coaches, assignees, licensees, and affiliates from any and all claims, suits, actions, charges, demands, liabilities, damages, judgments, and/or costs, related to, or arising out of, your purchase of or participation in the Program and/or your breach of any obligation, warranty, covenant, or representation set forth in these Terms of Use.


By enrolling in the Program, you agree to release us from any and all claims, and further agree to at all times defend, indemnify, and hold harmless Reconnect Performance LLC as stated in this section herein.


  1. Our Refund Policy:

If you are unsatisfied with the program and have put in the work, I will issue a 100% refund with written request within 14 days of purchase. To submit written request, please email Jamie Mraz at [email protected].



If you have any complaint or should any issue arise in the use of the Program, please contact us directly first by emailing Jamie Mraz at [email protected]


However, if we are unable to amicably resolve your dispute in that manner, you agree that you and Jamie Mraz and Reconnect Performance LLC shall submit your dispute to binding arbitration with the American Arbitration Association, before an arbitrator that is mutually agreed upon, in accordance with the American Arbitration Association’s (“AAA”) rules.


By agreeing to this term, you hereby agree and understand that you’re waiving your right to a jury trial in court, which would otherwise be available to you if not for this Arbitration Clause. Should any arbitration hearing need to be held, it shall be held within 50 miles of Dupont, WA.


If the arbitrator issues an award and a judgment is made, the judgment will be binding and will be entered in court in the State of Washington. The only award that can be issued to you is a refund of any payment made to Reconnect Performance LLC for the applicable Program. You are not permitted to seek additional damages, including consequential or punitive damages.


  1. Limitation of Liability:

Jamie Mraz and Reconnect Performance LLC are not responsible or liable in any way for any and all damages you receive directly or indirectly from your participation in the Program. We do not assume liability for damages, injuries, harm, death, misuse of (or failure to properly use) the Program or its content, due to any act, or failure to act, by you. IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.





  1. General Payment Terms:


When you purchase the Program, your information (i.e. credit card and contact info) will be collected by the third-party merchant STRIPE . Reconnect Performance LLC is not responsible for the merchant’s independent policies or practices.



  1. Subscription Plan Terms / Failed Payment Procedures:


Should you choose to subscribe to the monthly subscription option to purchase the Program, you are hereby consenting to your credit card being automatically charged every 30 days until you cancel your subscription. If you wish to cancel you can do so through your account settings once logged in. To avoid further charge, you will need to cancel 3 days prior to next billing cycle.


If you choose the Subscription to purchase the Program, you hereby authorize and give permission to Reconnect Performance LLC to automatically charge your credit card, debit card, or PayPal account, as payment for the Program, for which you will receive an electronic receipt, at the time and interval in which payment is due without any additional authorization from you.


We will not contact you to seek any additional authorization, approval, or permission before charging your card for each installment of the Payment Plan.


By choosing the Payment Plan, you agree and understand that recurrent monthly charge will continue until you cancel subscription.


  1. Failed Payment Plan Payments / Re-charge procedures:


By signing up for the subscription plan, your card will automatically be re-charged 30 days apart for the duration of your subscription. Please plan accordingly.


If your payment-plan payment fails on the 1st attempt:

In the event that your Payment Plan payment is not successfully made on your due date, your credit card will automatically be re-charged after a 3 day grace period to make your payment of the Program.


If your card was accidentally not updated or available to be processed at the time we attempted the initial charge, you’ll have that 3 day grace period to update your card information with any penalty or losing access to the Program.


After 2nd failed payment:

Your access to the Program will be temporarily suspended and you will not be able to access the Program at all until you successfully complete your payment. We will attempt to re-charge your credit card in 2 days.



3rd and final attempt to make payment:

The 3rd attempt is the final attempt to collect your payment before the matter is forwarded to collections. If the 3rd payment fails, you will be  removed from the Program and no refund will be given for payments already received.



  1.   Severability


The provisions of these Terms of Use shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of these Terms of Use shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Terms of Use as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged.


  1. Entire Agreement

These Terms of Use contains the entire agreement between you and the Company. There are no other promises or conditions in any other agreement (oral or written) between you and the Company.

  1. Choice of Law + Venue

These Terms of Use shall be governed by the laws of the state of Washington. Any action brought by any party arising out of or from these Terms shall be brought within the state of Washington, County of Pierce.

By purchasing and/or participating in the Program, you implicitly signify your agreement to all of the terms in these Terms of Use.


If you have any questions about the Terms of Use, please contact Jamie Mraz at [email protected] Thank you.


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Upgrade Your Joints Monthly Subscription

What you'll get:

  • On demand library of Kinstretch and joint health classes
  • Classes and training available for neck, shoulder, hand/wrist, spine, hips, knees, feet/ankles
  • Build a Foundation 12-week Ultimate Beginner Program
  • Build the Basics 8-week Shoulder Program
  • Build the Basics 8-week Hip Program
  • Loads of education and training about injuries and body mechanics provided by an expert Physical Therapist
  • Member support. We are here to help you so that you get the most out of this program! 


What happens next?

You will be directed to create an account so you can log-in to your membership portal. Be on the lookout for a welcome email that will help you to get started navigating the classes and content!

*Website and membership program is for informational and educational purposes only and should not be considered medical advice or a substitute for skilled physical therapy. Always check with your Physician/Medical provider before beginning a new training program.

 By submitting payment information you agree to monthly charges of $59 USD. While we are confident you will love the program, you are welcome to cancel at any time. No commitment required!